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Player Care

Responsible Play

Monaco is a premium social gaming lounge. We provide the tools and resources you need to keep play fun and within your control.

Last updated: June 13, 2026

Play Responsibly

Monaco Gameroom is built for entertainment. Play should remain fun, social, and within your means. If gaming stops being enjoyable, take a step back and use the tools below.

Set Limits

  • Decide on a weekly entertainment budget before you start.
  • Never chase losses — treat each session as standalone.
  • Use deposit limits on your account once enabled.

Take Breaks

Stand up, hydrate, and step away from the screen regularly. Long uninterrupted sessions impair judgement. We will surface session-length reminders inside the Player Dashboard.

Support Resources

  • National Council on Problem Gambling — 1-800-522-4700 (US)
  • GamCare — gamcare.org.uk
  • BeGambleAware — begambleaware.org

Account Restriction Request

You can request a cooling-off period or full self-exclusion at any time. While your request is active, deposits and platform launches are blocked.

Stay in Control
Set your own pace and stick to it.
Take Breaks
Step away from long sessions.
Get Support
Confidential help is always available.

Questions? Reach our concierge team at Contact Support.